Raabet9 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use the Raabet9 Casino website and related online gambling services. By visiting the website, creating an account, depositing funds or using a game, you confirm that you have read, understood and agreed to these terms. Please read them carefully and only use the services where online gambling is lawful for you.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and Raabet9 Casino regarding your use of the website, account facilities, games, payment functions and other services made available through the platform. They apply together with any additional rules, notices or conditions displayed for a particular game, feature or promotion. Additional terms may apply to a specific service, and you should read them before taking part. If a specific rule conflicts with these terms, the specific rule may apply to the relevant service.

On this page

You may use Raabet9 Casino only if you are legally permitted to do so. You must meet the minimum legal age for online gambling in your location and comply with every law, restriction and requirement that applies to you. You are responsible for checking whether access to the website and use of its services are permitted where you live. Raabet9 Casino may restrict or refuse access from locations where online gambling is prohibited, restricted or not supported.

Provide accurate, current and complete information when registering or using an account.
Use only one personal account unless Raabet9 Casino has expressly authorised otherwise.
Do not open or use an account on behalf of another person.
Do not allow another person to use your account, login details or payment methods.
Do not use the services if you are under the applicable legal gambling age.
Do not use the website for unlawful activity, fraud, money laundering or another improper purpose.
Follow these terms, applicable law and any instructions shown on the website.

Changes to these terms

Raabet9 Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, technology, business practices or legal requirements. The current version will be made available on the website and will apply from the stated effective date, or from publication where no effective date is shown. You should review this page regularly. If you do not accept an update, you must stop using the services and may request account closure in accordance with the applicable process. Continuing to use the website after an update may indicate acceptance of the revised terms.

These terms should be read with any applicable game rules, promotional conditions, Privacy Policy and responsible gambling information. If you do not understand a provision, you should not use the relevant service until you have obtained appropriate clarification.

2. Accounts, verification and payments

Some services require you to create a personal account. You are responsible for keeping your username, password and other security information confidential. Choose strong login details, avoid sharing them and notify Raabet9 Casino as soon as possible if you believe your account has been accessed without permission. Activity carried out through your account may be treated as activity authorised by you unless there is evidence of unauthorised access or another reason to determine otherwise.

Raabet9 Casino may need to verify your identity, age, location, source of funds or other information before allowing certain services, transactions or withdrawals. Checks may take place when you register, while you use the account or before funds are released. You agree to provide documents and information that are genuine, current, readable and relevant to the requested check. Failure to complete a required verification process may result in access being limited or a transaction being delayed, declined, held or cancelled.

Use only payment methods held in your name or that you are authorised to use.
Do not deposit or withdraw funds using another person’s account, card or payment facility.
Check transaction details before confirming a deposit, withdrawal or other payment instruction.
Remain responsible for fees, charges, taxes or costs imposed by your bank, payment provider or another third party.
Understand that payment processing may depend on security checks, technical availability, banking procedures and legal requirements.
Do not attempt to avoid a payment review by using a different account or payment method.
Keep your account and payment information accurate and update it when important details change.

Transactions and account balances

Deposits and withdrawals may be subject to processing checks, minimum or maximum settings, payment provider requirements and other conditions displayed on the website. Raabet9 Casino may refuse, reverse, hold or review a transaction where there is a security, compliance, technical or other legitimate concern. A payment may also be affected by circumstances outside reasonable control, including a delay or refusal by a bank or payment provider.

You should check your account balance and transaction history regularly and report any suspected error as soon as reasonably possible. If funds are credited to your account by mistake, you must not use or withdraw them. Raabet9 Casino may correct an obvious error, reverse an incorrect credit or recover an amount paid to you in error. If a game, transaction or account display contains a technical or administrative error, the relevant activity may be reviewed and adjusted where appropriate.

You must not exploit faults, delays, loopholes, software errors or pricing mistakes. You must not use automated tools, scripts, bots, unauthorised software or other methods intended to interfere with the website or gain an unfair advantage. Suspected fraud, collusion, manipulation or misuse may be investigated, and access may be restricted while an investigation is completed.

3. Games, wagers and responsible gambling

Games and wagering services are provided for entertainment. Gambling involves financial risk, and you should only spend money that you can afford to lose. No result is guaranteed. Game outcomes may be determined by random systems, game software or other processes used for the relevant service. Past results, patterns, strategies or previous wins do not guarantee a future result. You should never treat gambling as a reliable way to make money, solve financial problems or repay debts.

A wager or game action may be accepted only when it has been successfully recorded by the website. If an action is not recorded because of a connection problem, system issue or another technical event, it may not be valid. Where the status of an activity is unclear, check your account history and allow the relevant information to update before trying again. Duplicate actions caused by repeated clicks or connection delays may be reviewed in accordance with the applicable game or service rules.

Responsible use of the services

Raabet9 Casino supports a balanced approach to gambling. Set personal time and spending limits before you begin, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or drugs. Never chase losses, borrow money to gamble or continue playing because you feel pressured to win. Gambling should remain separate from essential living costs, financial commitments and money needed by your family.

Decide how much time and money you can afford to spend before playing.
Keep a record of your gambling activity and review it regularly.
Use available deposit limits, loss limits, time reminders, breaks or self-exclusion options if you need help managing your play.
Stop playing if gambling is affecting your finances, relationships, work, study or wellbeing.
Do not encourage another person to gamble beyond their means or use an account for someone else.
Ask for support from an appropriate gambling-help organisation if you are concerned about your gambling.
Do not try to bypass an account restriction by opening or using another account.

Responsible gambling tools may have conditions, processing periods or technical requirements. A request to limit, suspend or close an account may not cancel activity that was already accepted before the request took effect. You remain responsible for checking the status of any request and for complying with restrictions once they apply. If you feel unable to control your gambling, stop using the services and seek assistance.

Promotions and special offers

Where promotions, bonuses or special offers are made available, they may be subject to separate promotional terms. Those terms may explain eligibility, activation requirements, expiry, wagering conditions, game restrictions, account restrictions and any other relevant conditions. You should read the applicable promotional terms before accepting or using an offer. Raabet9 Casino may withdraw or amend an offer where permitted by its promotional terms or where necessary to address an error, misuse or compliance concern.

4. Website use, privacy and account closure

The website, software, text, graphics, logos, design and other materials are provided for personal use in connection with the services. Unless permitted by law or authorised in writing, you must not copy, reproduce, modify, distribute, sell, publish, reverse engineer or commercially exploit any part of the website. You must not introduce malicious code, interfere with the website, overload its systems, attempt to bypass security or access information that is not intended for you.

The website may contain links, information or services provided by third parties. Those third parties may apply their own terms, privacy notices and procedures. Raabet9 Casino is not responsible for content or services outside its reasonable control. Website content is provided for general information and may not always be complete, current or available without interruption. Technical maintenance, system faults, internet issues or events outside reasonable control may affect access or the operation of a service.

Privacy and information handling

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be collected and used to operate accounts, process transactions, provide support, verify identity and age, prevent fraud, maintain security, meet legal obligations and improve the services. You should review the Privacy Policy to understand how information is collected, used, stored and shared. You should also keep your account information accurate and notify Raabet9 Casino when important details change.

Suspension and termination

Raabet9 Casino may suspend, limit or close an account where it reasonably considers this necessary for security, compliance, responsible gambling, verification, technical, operational or other legitimate reasons. This may include suspected fraud, unlawful activity, multiple accounts, inaccurate information, misuse of a promotion, payment concerns, prohibited software or a breach of these terms. Where appropriate and lawful, you may be asked for further information before a decision is made.

You may request closure of your account at any time, subject to completion of outstanding checks, transactions or legal requirements. Closing an account does not remove obligations that arose before closure and does not necessarily cancel any amount properly owed to you or by you. You must not create a new account to avoid a suspension, closure, self-exclusion or another restriction. Provisions relating to payments, privacy, intellectual property, liability, disputes and other matters intended to continue will remain effective after account closure.

Liability and applicable rules

To the extent permitted by law, you use the website and services at your own risk. Raabet9 Casino does not guarantee that the website will always be available, uninterrupted, secure or free from errors. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under applicable consumer protection law or another mandatory requirement. Any limitation of liability is subject to those legal protections.

If you have a concern about your account, a transaction, a game or the application of these terms, review the relevant account information and use the support process available on the website. You should retain records of important account activity and refer to the version of these terms that applied when the relevant activity occurred. These terms are intended to be read fairly and consistently with applicable Australian law and any mandatory requirements applying to the services.